Cancellation Policy for TripMantraa

Welcome to TripMantraa. This Cancellation Policy outlines the rules, conditions, and procedures related to the cancellation of bookings made through our platform. TripMantraa is operated by Sarveshwar Atithya Private Limited.

By booking any travel-related service through our website, you agree to the terms and conditions mentioned in this Cancellation Policy.

1. General Cancellation Policy

TripMantraa acts as a travel service platform that connects customers with hotels, airlines, transport providers, tour operators, and other travel partners. Cancellation policies may vary depending on the service provider, booking type, destination, and travel dates.

Customers are advised to carefully review the cancellation terms displayed during the booking process before confirming any reservation.

All cancellation requests are subject to approval according to the applicable vendor or supplier policy.

2. Cancellation Request Process

If you wish to cancel your booking, you must contact TripMantraa through our official communication channels as early as possible.

Cancellation requests should include:

• Booking reference number
• Customer name
• Registered email address or mobile number
• Reason for cancellation

Cancellation requests are considered valid only after confirmation from our support team or the respective service provider.

3. Tour Package Cancellation

Cancellation charges for tour packages depend on several factors including travel season, hotel policies, transportation arrangements, and supplier conditions.

The following cancellation structure may generally apply:

• Cancellation 30 days or more before departure: Minimal cancellation charges may apply
• Cancellation between 15 to 30 days before departure: Partial cancellation charges may apply
• Cancellation within 15 days of departure: Significant cancellation charges may apply
• Cancellation within 48 hours of departure or after the trip has started: No refund may be provided

Some customized or special promotional tour packages may be completely non-cancellable and non-refundable.

4. Flight Ticket Cancellation

Flight ticket cancellations are governed by the fare rules and cancellation policies of the respective airline.

TripMantraa is not responsible for airline-specific cancellation charges, schedule changes, or fare restrictions.

Cancellation deductions may include:

• Airline cancellation penalties
• Convenience fees
• Payment gateway charges
• Taxes or service charges where applicable

Refund eligibility depends entirely on the airline’s fare rules and approval process.

5. Hotel Booking Cancellation

Hotel cancellation policies differ depending on the hotel, destination, room type, and booking category.

Certain hotel bookings may allow:

• Free cancellation before a specified deadline
• Partial refunds after deductions
• No cancellation or refund for discounted or promotional bookings

Customers should carefully review the hotel cancellation policy before completing payment.

6. Transportation and Activity Cancellation

Cancellations related to:

• Bus bookings
• Train bookings
• Cab services
• Sightseeing activities
• Adventure activities
• Event tickets

will be governed by the policies of the respective service providers.

Some activities may not allow cancellation once confirmed due to operational or advance reservation commitments.

7. Non-Cancellable Bookings

Certain bookings may be marked as:

• Non-cancellable
• Non-changeable
• Non-refundable

These bookings are generally offered at discounted rates and cannot be canceled once confirmed.

TripMantraa shall not be liable for refund requests against such bookings.

8. Cancellation Due to Force Majeure

In cases of unforeseen events beyond reasonable control, cancellations may be subject to special conditions imposed by service providers.

Such situations may include:

• Natural disasters
• Floods or earthquakes
• Political unrest
• Government restrictions
• Pandemics or health emergencies
• Flight suspensions
• Weather disruptions
• War or civil disturbances

TripMantraa will make reasonable efforts to assist customers in such situations, but cancellation outcomes depend on vendor policies and government regulations.

9. Modification Instead of Cancellation

In some cases, customers may request modifications instead of cancellations, including:

• Date changes
• Traveler name corrections
• Destination changes
• Package upgrades

Additional charges may apply depending on the availability and supplier terms.

Certain bookings may not allow any modifications after confirmation.

10. Cancellation Charges

Cancellation charges may vary depending on:

• Time of cancellation
• Type of booking
• Vendor policies
• Seasonal demand
• Promotional offers
• International or domestic travel conditions

Applicable charges may include:

• Administrative fees
• Processing charges
• Supplier penalties
• Government taxes
• Third-party service deductions

Customers will be informed about applicable deductions before final cancellation processing wherever possible.

11. Processing of Approved Refunds

If a cancellation is eligible for refund, the refund amount will generally be processed within 7 to 15 business days after approval.

Actual credit timelines may vary depending on:

• Banking procedures
• Payment gateways
• Credit card issuers
• Airline or hotel partner processing systems

Refunds are usually credited to the original payment method used during booking.

12. No-Show Policy

If a customer fails to appear for the booked service without prior cancellation, it may be treated as a “No-Show.”

In such cases:

• Full cancellation charges may apply
• Refunds may not be available
• Vendors may deny future modifications or claims

Customers are encouraged to notify TripMantraa in advance if they are unable to travel.

13. Fraudulent or Misuse Activities

TripMantraa reserves the right to reject cancellation or refund requests in cases involving:

• Fraudulent transactions
• Misuse of promotional offers
• Fake bookings
• Unauthorized payment activities
• Repeated abuse of cancellation systems

Legal action may also be initiated where applicable.

14. Changes to This Cancellation Policy

TripMantraa reserves the right to modify or update this Cancellation Policy at any time without prior notice.

Updated policies will be published on the website, and continued use of our services indicates acceptance of the revised terms.

15. Contact Us

If you have any questions regarding booking cancellations or related concerns, please contact us:

Email: info@tripmantraa.com

We will make reasonable efforts to assist and resolve your concerns promptly.